• Never miss a call again

The AI Front Desk
Agent Built
for Empower Clinics

OneChart answers every call instantly, books appointments, and routes patients automatically 24/7,
so your staff can focus on care, not phones.

Missed Calls Are Costing Your PT Practice Thousands
We can help with that

Time Saved

0 - hours

Reclaimed each year
from manual call handling

Revenue

$ 0

recovered annually from missed 
revenue opportunities

Coverage

0 %

Call Answer Rate,
even after hours

Your Agent, Customized to
Your Workflow

Get started with your AI Front Desk, in 3 simple steps

  • 1. Connect and Customize

We work with you to connect to your phone system, calendars, and workflows, then train your AI Agent on your policies, FAQs, and scheduling rules.

  • 2. Automation built for you

OneChart answers every call instantly, understands patient intent, books appointments, routes requests, and escalates urgent cases — 24/7.

  • 3. Track & Improve

Every call is transcribed, summarized, and measured so you can optimize staffing, revenue, and patient experience.

Functionality

Features designed for Physical Therapy

AI Call Handling

Always-On AI Receptionist
Answers every call instantly, understands patient intent, and eliminates voicemails and hold times.

Smart Automation

AI Scheduling & Routing
Books appointments, manages cancellations, and routes calls to the right provider or location.

Patient Intake & Support

Automated Intake & FAQs
Handles new patient inquiries, insurance questions, office hours, and general support, all without staff interruption.

Call Analytics & Insights

Performance & Revenue Tracking
See call volume, booking rates, transcripts, and captured revenue across every location.

Frequently Asked Questions.

Will OneChart work with our current workflow?

Yes. OneChart is fully customizable to match how your clinic operates.

We tailor:

  • Scheduling rules

  • Intake processes

  • Call routing

  • Provider availability

  • Insurance and billing FAQs

  • Escalation procedures

So the AI works like an extension of your staff — not a replacement.