- New: AI Voice Agent Suite
The AI Front Desk Agent Built
To Handle Every Call
OneChart answers every call instantly, books appointments, and routes patients automatically 24/7,
so your staff can focus on care, not phones.
Missed Calls Are Costing Your Practice Thousands
We can help with that
Time Saved
0 - hours
Reclaimed each year
from manual call handling
Revenue
$ 0
recovered annually from missed
revenue opportunities
Coverage
0 %
Call Answer Rate,
even after hours
Your Agent, Customized to
Your Workflow
Get started with your AI Front Desk, in 3 simple steps
- 1. Connect and Customize
We work with you to connect to your phone system, calendars, and workflows, then train your AI Agent on your policies, FAQs, and scheduling rules.
- 2. Automation built for you
OneChart answers every call instantly, understands patient intent, books appointments, routes requests, and escalates urgent cases — 24/7.
- 3. Track & Improve
Every call is transcribed, summarized, and measured so you can optimize staffing, revenue, and patient experience.
Specialties
OneChart supports a wide range of healthcare specialties, adapting to each practice’s unique workflows, patient needs, and operational goals. From single-location clinics to multi-site organizations, our AI agents are trained to fit how you work, not force you into a generic system.
Functionality
Features designed to Amplify Care
AI Call Handling
Always-On AI Receptionist
Answers every call instantly, understands patient intent, and eliminates voicemails and hold times.
Smart Automation
AI Scheduling & Routing
Books appointments, manages cancellations, and routes calls to the right provider or location.
Patient Intake & Support
Automated Intake & FAQs
Handles new patient inquiries, insurance questions, office hours, and general support, all without staff interruption.
Call Analytics & Insights
Performance & Revenue Tracking
See call volume, booking rates, transcripts, and captured revenue across every location.
Frequently Asked Questions.
Will OneChart work with our current workflow?
Yes. OneChart is fully customizable to match how your clinic operates.
We tailor:
Scheduling rules
Intake processes
Call routing
Provider availability
Insurance and billing FAQs
Escalation procedures
So the AI works like an extension of your staff — not a replacement.